• Installing for Windows 95/NT Plugin   download time 2 - 5 minutes
• (Full Version Windows 95/NT)        download time 30 - 50 minutes
• Installing for Windows 3.1 Plugin       download time 2-5 minutes
• (Full Version for Windows 3.1)        download time 30 - 50  minutes
• Installing for Macintosh                     download time 15 - 20 minutes
• (Full Version for Macintosh)            download time 30 - 50 minutes
• Troubleshooting Windows
• Troubleshooting Mac

Basic System Requirements for Mac and Windows

Windows 3.1 Plugin Installation (697 kb)

1. Download the self-extracting archive  to an empty directory on your hard drive.
2. Go to the directory containing QTVR16P.EXE and run it. This will extract the following files into the directory:

• NPQTW16.DLL
• QTVRW.QTC

3. Move the file QTVRW.QTC to your \WINDOWS directory. This will enable the VR component once you restart Windows.
4. Move NPQTW16.DLL to the "plugins" directory in your browser folder. This will enable the plug-in feature once you restart your browser.
5. Restart Windows, return to the Virtual Tour page and select one of the tours. If the installation was successful, a QuickTime logo and message that the VR is loading will appear on a new page in your browser. If it does not work, proceed to Troubleshooting for possible reasons.

Complete QuickTime Viewer and Plugin for Windows 3.1 (2.4 mb)

QuickTime 3 is currently only available for Mac OS, Windows 95, and Windows NT. Windows 3.1 customers should continue to use QuickTime 2.1.2, available below. QuickTime 3 is not currently available for other platforms.

QuickTime 2.1.2 is provided as a single self-extracting executable file and not
available for download as segmented files.

Download QuickTime 2.1.2 (2.38 mb)

Windows 95/NT Plugin Installation (849 kb)

1. Download the self-extracting archive QTVR32P.EXE to an empty directory on your hard drive.
2. Go to the directory containing QTVR32P.EXE and run it. This will extract the following files into the directory:

• NPQTW32.DLL
• QTVRW32.QTC

3. Move the file QTVRW32.QTC into your WINDOWS folder. This will enable the VR component once you restart Windows.
4. Move NPQTW32.DLL to the "Plugins" directory in your browser folder. This will enable the plug-in feature once you restart your browser. If you are running a beta version of Internet Explorer 3.0, you will need to create a folder called "plugins" in the same directory as Internet Explorer 3.0. NOTE: Netscape 3.x in fact comes with an older version of the plug-in already included. The version provided is a newer one, with several useful enhancements.
5. Restart Windows and try downloading and viewing one of our QuickTime Virtual Tours. If the installation was successful, a QuickTime logo and message that the VR is loading will appear on a new page in your browser.  If it does not work, proceed to Troubleshooting for possible reasons.

Complete QuickTime Viewer and Plugin for Windows

For the complete version of QuickTime 3, please select the button below and it will take you to the Apple QuickTime download page .

1. Download the self-extracting archive QuickTime 3 from the Apple site to an empty directory on your hard drive.
2. Go to the directory containing QuickTime 3 and run it.
3. Restart Windows and try downloading and viewing one of our QuickTime Virtual Tours. If the installation was successful, a QuickTime logo and message that the VR is loading will appear on a new page in your browser. If it does not work, proceed to Troubleshooting for possible reasons.

Troubleshooting (Windows)

Below are some known QuickTime problems and their possible solutions.

Conflicting versions of the plug-in
You may unknowingly have a conflicting version of the plug-in already installed. Make sure you have only NPQTW32.DLL (32-bit) or NPQTW16.DLL (16-bit) in your plugins folder/directory, but not both. Re-launch your browser.

Conflicts with plug-ins from other manufacturers
Other plug-ins such as Moviestar and Viewmovie will also display QuickTime files. If such a plug-in is already installed on your system, it will likely conflict with the QuickTime player. Try adjusting your Helper App settings to ensure they specify QuickTime as the viewer for .MOV files.

When I tried to use the plugin to view a movie, a dialog box appears complaining that "SHARE" is not loaded. What do I need to do?
To make SHARE.EXE load at boot time, edit your AUTOEXEC.BAT startup file and look for the statement "C:/DOS/SHARE.EXE" (or simply "SHARE"). Add it if it is not there. If it is there, but there is a semicolon (";") or the word "REM" at the beginning of the line, delete the semicolon or "REM". Save your changes and re-start your computer.

Insufficient memory

QuickTime VR files can be quite memory-intensive. On older systems with small amounts of RAM it may be necessary to close unneeded applications in order for the movie to work properly.

Installation for Macintosh (2.85 mb)

You may already have the basic QuickTime player installed on your system. If so, you will only need the plug-in and VR component.

1. Download qt25.hqx to your local drive. This is the QuickTime player software.
2. If you are using Netscape 3.0, this file should decompress automatically to a folder called "Net Install". If not, you may need StuffIt Expander 4.0 from Aladdin Systems. Launch StuffIt Expander, select "Expand..." from the File menu and choose mac_qtpi.hqx. StuffIt will decompress the file and create the "Net Install" folder.
3. Open the Net Install folder, open the "Install Disk 1" folder inside of it, and launch the Installer application. This will place all of the necessary QuickTime software in the proper places on your computer. You will need to restart your computer after running the installer.
4. Download the plugin file (mac_qtpi.hqx).
5. If you are using Netscape 3.0, this should should automatically expand and unarchive to a file called "QuickTime plugin". Otherwise, use Stuffit to expand mac_qtpi.hqx as per above.
6. Place "QuickTime plugin" in the plug-ins folder for the browser you are using.
7. Restart the browser and try downloading and viewing one of our QuickTime VR movies. If the installation was successful, a QuickTime logo and message that the VR is loading will appear on a new page in your browser. If it does not work, proceed to Troubleshooting for possible reasons.

Complete QuickTime Viewer and Plugin for Macintosh

For the complete version of QuickTime 3, please select the button below and it will take you to the Apple site.

1. This file is offered as a single MacBinary (.bin) or Binhex (.hqx) formatted file. For a faster download, we recommend the MacBinary version of QuickTime 3. If your web browser or ftp client is not configured for MacBinary, or if you experience problems downloading using MacBinary, you can download the Binhex posting of this software. You will receive the same software no matter which option you download.

Troubleshooting (Macintosh)

Below are some known QuickTime problems and their possible solutions.

Insufficient memory

You should have an additional 1 MB of free RAM beyond that required by the browser you are running. For instance, if you are using Navigator 3.0, which in recent releases came configured to use 9 MB of RAM, you will need 10 MB free to run Navigator and the plug-in.  Check the RAM requirements for your browser by clicking on the browser's icon in the Finder and choosing "Get Info" from the File menu. Turning off unneeded extensions and quitting other
running applications may help reduce memory requirements.

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